Hotline: +94 77 331 3084 | smile@noormedicalservices.com
Emergency: 1990
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Terms of Service

Home Terms of Service
Last Updated: August 3, 2026

1 Acceptance of Terms

Welcome to Noor Medical Services ("we", "us", "our"), a multi-specialty hospital located in Maruthamunai, Eastern Province, Sri Lanka. By accessing or using our website (noormedicalservices.com) and its appointment booking features, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the website.

2 Use of Our Website

This website is provided to share information about our hospital, medical departments, doctors, and services, and to allow prospective patients to request appointments online. You agree to use the website only for lawful purposes and to provide accurate, current information when submitting any form, including the appointment booking form.

3 Appointment Booking Policy

Appointment requests submitted through this website are subject to confirmation and doctor availability. Submitting a request does not guarantee a specific time slot until confirmed by our staff. We may contact you by phone, SMS, or email to confirm, reschedule, or clarify appointment details.

  • Please arrive on time for confirmed appointments; late arrivals may affect your queue position.
  • Cancellations or rescheduling requests should be made as early as possible by calling our hotline.
  • Consultation and service fees are payable at the hospital as per our current fee schedule.

4 Medical Disclaimer

This website does not provide medical advice. Content on this site, including descriptions of services and specialties, is for general informational purposes only and is not a substitute for professional medical diagnosis, advice, or treatment from a qualified physician. Always seek the advice of your doctor with any questions regarding a medical condition.

If you are experiencing a medical emergency, call our Emergency Hotline (1990) or your nearest emergency service immediately. Do not rely on this website or its booking form for urgent or emergency care requests.

5 Intellectual Property

All content on this website, including text, graphics, logos, images, and the overall design, is the property of Noor Medical Services unless otherwise noted, and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

6 User Conduct

When using this website, you agree not to:

  • Submit false, misleading, or fraudulent information in any form.
  • Attempt to gain unauthorized access to our systems, servers, or patient data.
  • Use the website in any way that could disable, damage, or impair its operation.
  • Use automated tools to scrape or extract data from the website without permission.

7 Third-Party Links & Services

Our website may include links or embedded services from third parties, such as Google Maps for location and directions, and WhatsApp or SMS gateways for communication. We are not responsible for the content, privacy practices, or availability of these third-party services.

8 Limitation of Liability

To the fullest extent permitted by law, Noor Medical Services shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website, including reliance on any information presented, or delays or errors in appointment scheduling communicated online.

9 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10 Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services or applicable law. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes acceptance of the revised terms.

11 Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Phone: +94 77 331 3084
  • Email: smile@noormedicalservices.com
  • Address: Maruthamunai, Eastern Province, Sri Lanka
Noor Medical Services Logo Noor Medical Services

A leading multi-specialty hospital in Maruthamunai, Eastern Sri Lanka, dedicated to expert diabetic care, advanced surgery, and 24/7 emergency medical services.

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  • Maruthamunai, Sri Lanka
  • +94 77 331 3084
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  • Emergency: 1990

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